Newsletter December 2025
Welcome Friends and Members of the Wags and Whiskers Pet hotel to another edition of our Newsletter!
December is here, and with Christmas just around the corner, there’s a joyful buzz in the air — and wagging tails all around! 🎄🐾 As the holiday season begins, we’re reflecting on a truly wonderful year filled with new faces (both furry and human!), exciting new services, and unforgettable moments shared with your beloved pets.
In this special festive edition of our newsletter, we’ll be unwrapping some big news, celebrating heartwarming stories, and sharing a few surprises to help make this season extra magical — for you and your four-legged family members.
So grab a hot drink, snuggle up with your pup, and let’s dive into what’s new at Wags & Whiskers this December!
We’re absolutely thrilled to share some pawsome news — Wags & Whiskers Pet Hotel & Spa has officially been awarded a 5 Star Rating in our recent licence renewal under the Animal Welfare Regulations! 🌟🌟🌟🌟🌟
This top-tier rating reflects the exceptional standards we uphold across our entire facility — from cleanliness and safety, to enrichment, training, and overall quality of care. We’re incredibly proud of our dedicated team for their hard work and passion, and we thank all of our loyal clients (and your amazing pups!) for being part of our journey.
When you choose Wags & Whiskers, you’re choosing licensed excellence and award winning care!
We’re incredibly proud to share that Wags & Whiskers Pet Hotel & Spa has been named Pet Hotel of the Year, United Kingdom, 2025 by the Corporate LiveWire Innovation and Excellence Awards.
This prestigious recognition celebrates exceptional service, dedication to animal welfare, and innovation in the pet care industry — and we’re honoured to be recognised among the very best.
While this award specifically recognises our boarding and spa facilities, we’re bringing that same high standard of care to our new Doggy Day Care service. It’s the same trusted team, same level of attention, now available for daytime play and enrichment.
Thank you for supporting us and for trusting us with your beloved companions.
The holiday season is all about giving — and at Wags & Whiskers, we love to spoil our guests! We’re thrilled to announce that our Special Christmas Surprise Gifts, our Special Christmas or Boxing Day Dinner Deals, or the Combo Deals are making a comeback this year along with an extra special option, the Paw-fect Christmas Portraits! 🐾🎁🍽️
These little extras were a big hit last Christmas and helped make your pup’s stay extra magical. Whether it’s a stocking full of goodies or a delicious, pup-safe Christmas lunch — it’s our way of celebrating the season with our furry friends.
🎄 Limited availability – all items will be offered on a first come, first served basis!
🎁 How to order?
Keep an eye on your Gingr app or simply call us (on 0330 133 8654 ) or email us on info@wagsandwhiskerspethotel.com !
Here’s a look back at some of our happy guests tucking into their Christmas feasts last year!
We’re thrilled with the incredible response to our new Doggy Day Care Service — and we want to say a heartfelt thank you to all our clients for your kind words, trust, and enthusiasm.
Whether you’ve joined us for structured enrichment, social play, or a little extra love while you’re away, your support means the world to us.
If you follow us on social media, you’ve likely seen some of our furry guests enjoying their day — from tug-of-war and treat puzzles to nap time snuggles and splash-time antics!
And we have more exciting news…
🏠 Our Indoor Day Care Area is Now Open!
We’re delighted to announce that our brand-new indoor day care space is officially ready! Just in time for the colder months, this cosy, safe, and enriching area ensures your dog enjoys all the fun — rain or shine.
As you can see from the photos the first to test the new room were special little visitors from the North Pole!
📅 Book Ahead for January, February & March
Spaces are limited and filling quickly — we recommend securing your dog’s place early to avoid disappointment.
📲 Book via the Gingr App or call us on 0330 133 8654.
Many of you have also asked about Sunday Day Care, and we’d love to make it happen. To do so, we’ll need enough demand to support it — so if Sunday Day Care would make a difference for you, please register your interest and help us shape the future of Day Care at Wags & Whiskers.
In the meantime we love bouncing ideas with all of you and have had some great ones already from so many of you!
Please use the form below and let us know what you would love to see us introduce for the day care you want for your furry family members!
